Front Office Agent
Ongole Beef (boutique hotel)
Karen, Kenya
Hospitality
Published February 12, 2026
Apply by February 13, 2026
Job Description
Manage guest check‑in/out, reservations, billing, and inquiries while coordinating with housekeeping, promoting services, and delivering exceptional experiences in a boutique hotel setting, ensuring professional sales‑oriented service.
Key Responsibilities
- Manage guest check‑in and check‑out
- Handle room allocation and reservations
- Process billing and cashiering
- Respond to guest inquiries and requests
- Coordinate with housekeeping on room status
- Promote hotel services and deliver an exceptional guest experience
Requirements
- Diploma or Degree in Hospitality Management or a related field
- 2 to 3 years of experience in a busy hotel or boutique setting
- Strong communication and customer service skills
- Professional appearance, well‑groomed, and sales‑oriented
- Proficient in front‑office systems or PMS and cash handling
- Ability to multitask and work shifts
How to Apply
Qualified candidates should send their CV to hr-ongole@ongolebeef.co.ke with the subject line "FRONT OFFICE AGENT".
Ready to Apply?
Contact the company directly to apply for this position.
Job Summary
| Company: | Ongole Beef (boutique hotel) |
| Location: | Karen, Kenya |
| Industry: | Hospitality |
| Posted: | 02/12/2026 |
| Deadline: | 02/13/2026 |