Reconciliation Officer
Avenue Healthcare
Nairobi, Kenya
Healthcare
Published February 10, 2026
Apply by February 16, 2026
Job Description
Responsible for reconciling debtor remittances, investigating variances, preparing claim documentation, liaising with insurers, and generating reports to ensure accurate revenue recovery and compliance within a healthcare setting.
Key Responsibilities
- Reconcile debtors’ remittances against submitted claims to ensure accuracy, completeness, and proper posting of revenues.
- Prepare and submit debtor claims with required supporting documentation for dispute resolution.
- Investigate, analyse, and resolve variances between billed revenues and actual cash inflows.
- Prepare reconciliation sign‑off documents with debtors for agreed financial periods.
- Re‑document and resubmit disputed claims within stipulated timelines and monitor acknowledgment of receipt.
- Track debtor claims throughout the revenue cycle to ensure timely processing and settlement.
- Follow up on signed‑off reconciled amounts to ensure prompt payment.
- Liaise with insurance companies and third‑party administrators to resolve disputed, rejected, or pending claims.
- Maintain strong working relationships with debtor representatives to facilitate faster resolution.
- Ensure all claims comply with hospital policies, insurance requirements, and regulatory standards.
- Monitor, analyse, and report trends in claim rejections or denials; recommend corrective measures.
- Prepare periodic reports on claims submitted, amounts recovered, outstanding balances, and rejection trends.
- Collaborate with clinical, billing, and administrative teams for accurate patient information and complete claim documentation.
- Train staff on proper documentation and billing practices to minimise claim rejections.
- Recommend and support process improvements to reduce turnaround times and enhance claim recovery efficiency.
Requirements
- Bachelor’s degree in a business‑related field.
- CPA 2 qualification.
- Minimum 2 years of relevant experience.
- Strong attention to detail.
- Excellent interpersonal skills and a team‑player attitude.
How to Apply
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Job Summary
| Company: | Avenue Healthcare |
| Location: | Nairobi, Kenya |
| Industry: | Healthcare |
| Posted: | 02/10/2026 |
| Deadline: | 02/16/2026 |