Senior Officer – Digital Products & Partnerships
Rafiki Microfinance Bank
Microfinance
Published February 12, 2026
Apply by February 24, 2026
Job Description
Lead digital product and partnership initiatives at Rafiki Microfinance Bank, overseeing portfolio growth, operational compliance, risk monitoring, and stakeholder coordination across lending platforms to enhance profitability and branch performance.
Key Responsibilities
- Manage strategic partnerships, MOUs, and compliance with lending programs.
- Coordinate across Business, Credit, Risk, Finance, IT, and external partners; track operational issues and enforce SLAs.
- Support daily operations of semi‑digital lending products (LNM, SOLV, Rafiki Salo, Lipawer/Lipad) ensuring credit policy alignment.
- Execute postings for disbursements, repayments, adjustments; reconcile partner platforms with core banking systems; settle partner invoices.
- Deliver regular and ad‑hoc reports on growth, quality, profitability, and partner performance; provide actionable insights.
- Ensure adherence to CBK regulations, consumer protection, and data privacy; maintain audit‑ready documentation.
- Drive sourcing, onboarding, and conversion of partnership pipelines; enable branches on partner programs.
- Monitor portfolio performance, arrears, and early delinquency; support credit exception tracking and remediation.
- Support testing, UAT, and rollout of lending platform enhancements; log and resolve system issues.
- Contribute to product research and innovation.
Requirements
- Bachelor’s degree in Finance, Economics, Business, Banking, IT, or related field.
- 3–5 years’ experience in banking operations, digital lending, product support, partnerships, or credit administration.
- Experience with core banking systems and digital lending platforms.
- Experience performing financial reconciliations.
- Strong analytical skills with high attention to detail.
- Strong understanding of credit products.
- Excellent reporting and stakeholder management abilities.
- High integrity and problem‑solving skills.
- Proactive, collaborative, and adaptable attitude.
Preferred Qualifications
- Professional certification such as CPA, ACCA, Credit, or Risk Management (preferred).
- Experience in value‑chain financing (agribusiness, trade, payroll lending) is a plus.
How to Apply
Send your cover letter and CV to hr@rafiki.co.ke quoting “Senior Officer – Digital Products & Partnerships” as the subject. Only shortlisted candidates will be contacted.
Ready to Apply?
Contact the company directly to apply for this position.
Job Summary
| Company: | Rafiki Microfinance Bank |
| Industry: | Microfinance |
| Posted: | 02/12/2026 |
| Deadline: | 02/24/2026 |